Hub Risk Solutions Ltd Privacy Notice

Please read the following notice to understand how we will collect and use your information and the rights you have in relation to your information. References in this notice to “your information” also include personal information that you provide to us. Any material change to this notice will be posted on our website.

We are a privately owned independent reinsurance intermediary based in Labuan, Malaysia with registered address at Brighton Place, Lot U0213-U0215, Jalan Bahasa, 87014, Labuan Federal Territory, Malaysia and a co-location office at 6-1 Bangunan Perdagangan D6, 801, Jalan Sentul, 51000 Kuala Lumpur, Malaysia. We are a member of the Labuan International Insurance Association (LIIA) and we are licensed and regulated by the Labuan Financial Services Authority (Labuan FSA) as established under the Labuan Financial Services Authority Act of 1996.

We collect, use, process, and handle your information when you apply for our services or communicate with us for the purpose of allowing us to provide and offer our solutions and services to you by disclosing your information to our partners or third parties.

We are strongly aware of the importance of protecting your privacy and the confidentiality of your information. We are committed to protect your information in accordance with Personal Data Protection Act 2010 (PDPA).

Why do we collect Your Information?

We may collect your information to offer, provide, manage and administer the many reinsurance solutions and/or products that we may be involved. These may include reinsurance administration, broking and claims management, risk management consulting, and other forms of reinsurance solutions and/or products. We may also collect your information for the purpose of conducting analytics and develop and/or identify solutions and products that may interest you.

How do we collect Your Information?

We may collect your information directly from you when you communicate with us through any of our official channels, authorized representatives, agents, producers, affiliates, insurance companies, reinsurance co-brokers, reinsurers, underwriters, or publicly available sources etc.

Upon your request, we will take reasonable steps to inform you how we have sourced your information, unless it is obvious from the circumstances that you would know or would reasonably expect us to have the information.

Other than personal data obtained from you directly (as detailed above), we may also obtain your personal data indirectly, either from third parties we deal with or are connected with you (whether subject to your presence or otherwise), and from such other sources where you have given your consent for the disclosure of information relating to you, and/or where otherwise lawfully permitted.

Disclosure of information to others.

We may disclose your information to third parties who we believe are necessary to assist us in providing the relevant solutions and/or products to you or to enable them to offer their solutions and/or products to you. For instance, we may disclose your information to the relevant solution and/or product providers and their representatives, our agents, producer, third parties, reinsurers, underwriter and related companies. Disclosure may also be made to any government, law enforcement, dispute resolution, statutory or regulatory bodies in any country, or as required by a country’s laws. These affiliates and third parties may be based locally or overseas, including but not limited to People’s Republic of China including Hong Kong SAR, United Kingdom, Singapore, Thailand, Philippines, Vietnam, Cambodia and Indonesia. In circumstances where your information is disclosed overseas, we will generally take reasonable steps to ensure that we have arrangements in place with such parties that prevent them from using or disclosing your information for any purposes other than our own.


Your knowledge of and consent to Hub Risk Solutions Limited’s collection, use and disclosure of your information is critical. We rely on the following actions by you as indications of your consent to our existing and future Privacy Notice:

  • Your voluntary provision of your information to us directly or indirectly for the purpose of acquiring a reinsurance solution and/or product (including information previously provided to Hub Risk Solutions Limited);
  • Your express consent or acknowledgement contained within a written, verbal or electronic application or claims process; and
  • Your verbal consent solicited by Hub Risk Solutions Limited for a specified purpose. Your consent may be given through your authorized representative.


Your Personal Data will be retained in compliance with this Privacy Notice and/or the terms and conditions of your agreement(s) with Hub Risk Solutions Limited for the duration of your relationship or for such period as may be necessary to protect the interest of both Hub Risk Solutions Limited and you. Such retention is also necessary as required by law and/or in accordance with our internal policies.

Accuracy and Accountability.

Kindly keep us informed of changes to your Personal Information.

Changes to this Privacy Notice.

Our Privacy Notice may be revised from time to time and if there is/are any revision(s), it will be posted on our website and/or other means of communication deemed suitable by us.

Our contact details.

Registered Address:

Brighton Place, Lot U0213-U0215, Jalan Bahasa, 87014, Labuan Federal Territory, Malaysia

Co-Location Address:

6-1, Bangunan Perdagangan D6, 801 Jalan Sentul, 51000 Kuala Lumpur, Malaysia.

Main telephone number: +603 4065 0318